Privacy Policy

Welcome to Olga Fergesina Hats (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.
By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect information from you in the following ways:

a. Information You Provide DirectlyWhen you:

• Make a purchase
• Create an account (if applicable)
• Subscribe to our newsletter
• Contact us via email or our website

We may collect:

• Your name
• Email address
• Billing and shipping address
• Phone number
• Payment details (processed securely through third-party payment providers — we do not store your full payment card details)

b. Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• General location (city/country)

2. Use of Cookies
Our website uses cookies to:

• Improve your browsing experience
• Remember your preferences
• Analyze site traffic and performance
• Enable website functionality (such as your shopping cart)

You can manage or disable cookies through your browser settings. However, some parts of the site may not function properly if cookies are disabled.

3. How We Use Your Information
We use your personal information to:

• Process and deliver your orders
• Communicate with you about purchases, updates, or inquiries
• Improve our website and customer experience
• Comply with legal obligations
• Send marketing communications (only if you’ve opted in)

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information
We may share limited personal information with:

• Service providers (e.g., payment processors, delivery companies) to fulfill your order
• Analytics providers to help us understand website performance
• Legal authorities if required by law or to protect our legal rights

All third parties are required to handle your data securely and only for the purposes specified.

5. Data Retention
We keep your personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, it will be securely deleted or anonymized.

6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
However, please note that no method of transmission over the internet is completely secure.

7. Your Rights
Depending on your location, you may have the right to:

• Access and request a copy of your personal data
• Request correction or deletion of your information
• Withdraw consent for marketing emails
• Object to certain types of processing

8. International Data Transfers
As we operate from the United Arab Emirates and ship worldwide, your information may be transferred to and processed in other countries.
We ensure that such transfers comply with applicable data protection laws.

9. Children’s Privacy
Our website is not intended for use by children under 18.
We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website after any changes means you accept the updated policy.